Privacy Policy

Last updated: January 1, 2024

Welcome to ILovePDF. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and PDF tools.

1. Information We Collect

We collect minimal information to provide our services:

• Uploaded Files: Files you upload to our tools are temporarily stored on our servers for processing. They are automatically and permanently deleted within 8 seconds of delivery. We do not read, analyze, or access the content of your files for any purpose other than processing.
• Usage Data: We may collect anonymized usage data such as which tools are used, browser type, operating system, and general geographic location (country level) via server logs. This data does not identify you personally.
• Cookies: We use essential cookies to remember your preferences (e.g., cookie consent). We may also use analytics cookies (e.g., Google Analytics) to understand how visitors use our site. You can decline non-essential cookies.

2. How We Use Your Information

• To provide, operate, and improve our PDF and image processing tools.
• To understand how our services are used (anonymized analytics only).
• To display relevant advertisements via Google AdSense (third-party cookies may apply).
• To ensure the security and reliability of our platform.

3. File Processing and Temporary Storage

When you upload a file to ILovePDF:

• Your file is transmitted over HTTPS (encrypted).
• It is temporarily stored on our server for the sole purpose of processing.
• The processed output file is sent back to you and then both files are deleted automatically within 8 seconds.
• We do not keep copies, backups, or logs of your file contents.
• We do not share your files with any third party, except as required for processing (e.g., translation via the MyMemory API sends text — not the file — to their servers).

4. Third-Party Services

We use the following third-party services that may collect data:

• Google AdSense: Displays ads on our website. Google may use cookies for personalized advertising. See Google's Privacy Policy.
• Google Analytics: Anonymized visitor analytics. Data is aggregated and does not identify individuals.
• MyMemory Translation API: Used by the Translate PDF tool. The text content of your PDF (not the file itself) is sent to MyMemory's servers for translation. See their terms.
• Google Fonts: Used for typography. Google may log basic request data.

5. Cookies

We use the following types of cookies:

• Essential cookies: Required for basic functionality (e.g., remembering cookie consent).
• Analytics cookies: Help us understand traffic patterns (opt-in).
• Advertising cookies: Used by Google AdSense for targeted ads (opt-in).

You can manage cookies in your browser settings. Disabling cookies will not prevent you from using our tools.

6. Data Retention

Uploaded files are deleted within 8 seconds of processing. Server logs (without file contents) may be retained for up to 30 days for security and debugging purposes. Analytics data is retained per the respective third-party provider's policies.

7. Children's Privacy

ILovePDF is not directed at children under 13. We do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete any personal data we hold about you. Since we collect minimal personal data, most requests can be resolved by clearing your browser's cookies. Contact us if you have specific requests.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of ILovePDF constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please use our contact information available on the main website at ILovePDF.